At SelectEV, we aim to ensure fast, reliable, and secure delivery of all electric vehicle (EV) products purchased through our platform. This Shipping Policy outlines how we handle shipping for orders placed by customers via the SelectEV website or mobile app.
Orders are typically processed within 1–3 business days after payment confirmation.
Processing times may vary depending on the product, seller location, or inventory availability.
Sellers are responsible for confirming and dispatching orders within the specified time frame.
SelectEV partners with a network of trusted courier services and logistics providers.
Shipping methods may include standard, express, or freight delivery (for heavy items like batteries or motors).
You will be able to select your preferred shipping method at checkout (where available).
Shipping fees are calculated based on product weight, dimensions, seller location, and delivery address.
Final shipping costs will be shown during the checkout process.
SelectEV may offer free shipping promotions, which will be clearly mentioned on eligible product pages.
Delivery times vary based on:
Seller’s location
Customer’s location
Selected shipping method
Typical delivery timelines:
Domestic (within India): 3–7 business days
International (if supported): 7–21 business days
Note: Delivery times are estimates and may be affected by factors beyond our control, such as courier delays, weather, or holidays.
Once your order is shipped, you will receive a tracking number via email or SMS.
You can also track your order in real time through the “My Orders” section of the SelectEV app or website.
Some products (such as high-capacity batteries) may be subject to shipping restrictions due to regulatory guidelines.
Delivery may not be available to certain remote or restricted areas.
International shipping availability depends on seller preferences and local import/export laws.
If your order arrives damaged or is lost in transit:
Contact SelectEV Support within 48 hours of delivery or expected delivery date.
Provide photos of the damaged package and product (if applicable).
We will coordinate with the seller and logistics partner to resolve the issue, including possible replacement or refund.
Once the item is marked as “Delivered,” the buyer assumes full responsibility.
It is the buyer's responsibility to provide an accurate and accessible delivery address.
Re-delivery charges may apply if the courier is unable to complete delivery due to incorrect address or failed attempts.
For assistance with shipping-related issues, contact our support team:
